Manage Account

Set up Access

• How Do I Create My Vox.com Log-in?
• Receiving a Notice That Your Account or Email Address Already Exists?

Reset my password

• How to reset my password?
• Having trouble resetting your password?

Troubleshooting

• Can't access content while logged in?
• I am blocked from accessing articles online. What should I do?

Change membership type

• How do I change my membership type?

Update Payment Method

• Not seeing the option to edit your payment method?
• How to update your payment information?

Payments and failed charges

• What happens in a case of a failed charge?
• What kind of payments are accepted?

Cancel Membership

• How to Cancel Membership With Customer Support
• How to cancel a membership online?
• Cancellation Policy

Billing and Automatic Renewal

• How does automatic renewal/recurring memberships work?

Notifications and Terms of Membership

• When do we send notifications?